Carrier-Neutral Data Center

5NINES Carrier-Neutral Data Center

At 5NINES we are dedicated to providing enterprise level IT service that offers customized planning and flexibility that perfectly fits your business network. Our carrier-neutral data center, also called Madison’s Telco Hotel, is entirely independent providing connectivity to over 20 local and regional carriers – the most choices available in the Madison area. Our unique physical location allows direct access to the main fiber and wireless networks serving southern Wisconsin. We are just two hours of Chicago and one-hour west of Milwaukee. As a result, you can rely on 5NINES to have a direct access to the network provider of your choice!

Benefits of 5NINES Carrier-Neutral Colocation


Our carrier-neutral facility will keep servers and systems running 24/7 with 99.999% uptime guarantee. We have redundant power sources that provide instantaneous backup power from batteries and a diesel generator, and cooling systems to reduce the potential downtime caused by power outage or other incidents. We suggest to have at least two carriers connected to your most important systems so that one can support the system in case of the emergency. 


Carrier-neutral data center creates an environment that ensures the carriers are competing for the best pricing offer and service quality. There is no price lock-up to a specific provider meaning you can easily stop the service with one carrier and switch to another within the same data center. That is why connecting through carrier-neutral facility is the most cost-effective solution you can find. 

Flexibility & Scalability

5NINES offers flexibility and ease of management to connect and disconnect from one carrier to another, all available at one place. It is especially important in the event of emergency to allow you have multiple providers and options. In order to better meet the changing needs of our clients we also provide scalability to add new business line, database or application. Our dedicated network managers perform 24x7x365 network monitoring, offering you “smart hands” service or online portal access.

Data Backup

Carrier-neutral data center protects your data from the man-made disasters or natural catastrophes. At 5NINES we know that even few minutes of downtime can cost additional expenses, loss of sales or wracked relationships with vendors and partners. Our carrier-neutral hotel offers 24×7 systems monitoring, video surveillance, physical security, automated data backup to the cloud and Disaster Recovery solutions. Our secondary data center in Milwaukee ensures continuous and redundant backup of your data and systems.

Our carrier-neutral facility is providing the cost-effective connectivity solutions with high redundancy and availability.

Our main providers choices:

Our Promise

5NINES provides innovative Cloud solutions that are driven by a custom-crafted approach. We enjoy delivering the highest availability, adaptability and accountability in the industry. Our Data Center is designed for and continues to meet our 99.999% uptime guarantee.


Call us for support 24/7/365, and you will speak to a human. Our average response to support tickets is 2-3 minutes, and 90% of tickets are resolved the same business day.

Get an IT Partner You Can Trust



316 West Washington
Suite 600
Madison, WI 53703

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